Contracting

I will email a copy of our working agreement to you ahead of our first session together. If you will be attending Face to Face I will provide your copy to complete in session. If you are Online you will be able to edit our working agreement and send it back to me via email. Any questions, please speak to me before signing. An electronic signature is great if you have one, if not, just your name and the date is enough. I like to make things simple for you. 

Online or Face to Face?

It is entirely up to you. I have previous experience working Online with clients from all across the UK. I have experience working with clients Face to Face. If you live too far away, Online therapy is ideal. If you live close by I am happy to accommodate both Face to Face and/or Online sessions, and alternate between the two to suit your day to day circumstances.

Facilities

For Face to Face sessions I have everything you could need while you are here. I can offer you a hot or a cold drink, a comfortable chair, and I am happy to change anything in our environment to make you feel comfortable, such as heating, ventilation and lighting. Toilets are available but not wheelchair accessible. My Counselling space is entirely confidential. I have various Therapy tools to use in our work together.

Payment

Payment is by Cash or Bank Transfer before each session. Sessions cannot go ahead before the payment has been processed. Payment details are on our working agreement. I do not have a strict cancellation policy and I will not charge you if something unforeseen happens. All I ask is that you respectfully let me know as soon as you can if you cannot attend. Full terms and conditions are in our working agreement. Please read them carefully before signing.

Parking

Off street private parking is located to the rear, please call me for directions as it is tricky to find, via a private access road. On street parking to the front on a main road.

Social Services & Funded Sessions

If you have been offered funding for your therapy sessions I am happy to liaise with Social Services, or your funding provider. Give me a call to arrange your sessions and pass my email address onto your funder: patsy.counsellor@outlook.com. If you are covered by an insurer, contact me so that I can onboard with them for you.

Regulatory authority

I am an Individual member of the British Association of Counselling and Psychotherapy (BACP). I am fully qualified, insured and certificates can be provided upon request. I comply fully with GDPR. I hold an Enhanced DBS Certificate.